Dirt Road Designs by Roe does not have a storefront. My business is operated out of my home. You can shop my site or find me at a local vendor event.
most orders are shipped out within 7-14 business days. Larger custom orders may take longer.
You will receive a shipping confirmation via email once your package has been shipped.
PACKAGE DELIVERY POLICY: "It is the responsibility of the customer to provide a secure package drop off point. Packages marked delivered will not be refunded. If a package is stolen or otherwise disappears after delivery, it is the customer's responsibility to contact their local Post Office."
NO RETURNS OR EXCHANGES: If you have any problem please contact us and we will do our best to assist you but our items are made to order so we don't accept returns or offer refunds unless there is a defect in the quality of your purchase. Refunds will be issued if we are at fault when producing your custom orders.
Hat Care: Wipe dirty areas only with a damp cloth. Hats are not recommended to be put in the washer. Spot clean only.
Apparel Care: Wash inside out and dry on low heat.
Please note our custom leather patch hats are made with a lasered engraved LEATHERETTE material (in-house) using the best equipment and adhesive that is strong and provides enough hold for everyday wear and use. This is not authentic genuine leather. It is a more cost effective material while still providing a leather look.
Copyright © 2024 Dirt Road Designs by Roe - All Rights Reserved.
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